Responsible Gaming

Gaming Should Be Entertainment

At CSA Concordia, we believe that online gaming through Interac casinos should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Please play responsibly and within your means.

Set realistic expectations: the house always has a mathematical advantage. Only gamble with money you can afford to lose, and never view it as an investment or income source.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your province) to access and use any gaming services on our platform. We are committed to preventing underage gambling.

If you are under the legal age in your jurisdiction, please do not attempt to create an account or participate in any gambling activities.

Warning Signs of Problem Gambling

If you recognize any of the following warning signs in yourself or someone you know, it may be time to seek help:

• Chasing losses by gambling more to recover money you've lost
• Gambling with money intended for bills, rent, or essential expenses
• Hiding gambling activity from family, friends, or loved ones
• Feeling anxious or irritable when trying to reduce or stop gambling
• Lying about the amount of time or money spent on gambling
• Neglecting work, school, family, or social responsibilities due to gambling
• Increasing the amount wagered to achieve the same level of excitement
• Using gambling to escape problems, stress, or negative emotions
• Borrowing money or going into debt to finance gambling
• Unsuccessful attempts to cut back or control gambling behavior

Self-Help Tools & Features

Most reputable online casinos, including those accepting Interac payments, offer built-in tools to help you maintain control:

• Deposit Limits: Set a maximum amount you're willing to deposit per day, week, or month
• Loss Limits: Cap the total losses you're prepared to accept within a specified time period
• Reality Checks: Receive periodic reminders about how long you've been playing and how much you've wagered
• Self-Exclusion: Voluntarily ban yourself from accessing gambling services for a set duration (days, weeks, months, or years)
• Session Timers: Set alarms to remind yourself to take breaks
• Account Verification: Use additional security measures to prevent impulsive access

Use these tools proactively to maintain a healthy relationship with gaming.

Support Organizations

If you or someone you know needs help with problem gambling, reach out to one of these trusted organizations:

Canada

• Responsible Gambling Council (Ontario)
  Website: www.responsiblegambling.org
  Provides resources, counseling referrals, and support for problem gambling in Canada.
• Canada Gambling Helpline
  Phone: 1-800-668-8668
  Available 24/7 for confidential support and resources.

North America

• National Council on Problem Gambling (USA)
  Website: www.ncpgambling.org
  Helpline: 1-800-522-4700
  Evidence-based information and referral services.

International

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
  Free counseling and support services for problem gambling.
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling.
• Gambling Help Online (Australia)
  Website: www.gamblinghelponline.org.au
  Webchat support and information for Australian residents.

All support organizations listed above offer confidential, judgment-free assistance.

If You Have a Problem, Seek Help Today

Problem gambling is a real issue, and help is available. There is no shame in reaching out for support. Whether you're experiencing early warning signs or a serious gambling problem, trained professionals are ready to help you or your loved ones.

Don't wait—contact one of the organizations above or speak with a counselor today. Your well-being matters, and recovery is possible.

If you're in crisis, please reach out to your local emergency services or a mental health helpline in your area immediately.